Grounding

Grounding is when an AI system anchors its generated response in specific retrieved source material, a live web page, a document, a database record, rather than relying only on patterns learned during training. It's what separates a cited answer from an unsupported one.

Why it matters

A model that isn't grounded on real, current sources is more likely to fall back on stale training data or guess, which is a direct path to hallucination. For a brand, the practical goal is straightforward: be part of what the model actually grounds its answer on, not just something it might vaguely recall.

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