Grounding
Grounding is when an AI system anchors its generated response in specific retrieved source material, a live web page, a document, a database record, rather than relying only on patterns learned during training. It's what separates a cited answer from an unsupported one.
Why it matters
A model that isn't grounded on real, current sources is more likely to fall back on stale training data or guess, which is a direct path to hallucination. For a brand, the practical goal is straightforward: be part of what the model actually grounds its answer on, not just something it might vaguely recall.
Related terms
- Retrieval-Augmented Generation (RAG)
Retrieval-Augmented Generation (RAG) is the architecture behind most AI search: the system retrieves a set of relevant documents or passages at query time, then generates its answer grounded in that retrieved material, rather than purely from what it learned during training.
- Hallucination
A hallucination is when an AI system generates a plausible-sounding but factually unsupported claim, a wrong statistic, a misattributed quote, a fabricated detail, that isn't actually backed by any of the sources it retrieved when forming its answer.